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What happens to my refund if my card has expired or is no longer in use?  

All refunds are processed back onto the same card that was used at the time of purchase. We cannot process a refund on a different card. Please allow 10 business days for the funds to appear in your account.

If the card used at the time of purchase has expired or has been cancelled, generally the bank will redirect the refund to your new or replacement card. If you do not have a new card, generally the bank will redirect this to the bank account. Please note: This is in the majority of cases. If you have not received the funds within 10 days, please get in touch with our After Sales team.