Can I update my shipping details after I have placed an order?Connor DyePlease email our After Sales team with your order number and the correct delivery details as soon as possible. If your order has already been dispatched, you will be required to contact the courier directly in order to redirect the parcel. If you require express shipping, please contact our After Sales team to update your order; however, please note we are unable to change your shipping preference once an item has been shipped.
How long will it take for my items to arrive?Connor DyeAll shipping timeframes are reflective of the delivery service selected at checkout and therefore, we cannot guarantee delivery times. We recommend contacting the respective carrier for up-to-date delivery timeframes.
How much do you charge for shipping?Connor DyeShipping costs are calculated automatically at the checkout based on the weight of your order. However, orders over $1000 are eligible for free standard shipping (exclusions apply). If you require a shipping quote in advance, please contact us via live chat, email or phone.
What happens if my order is delivered when I am not home? Abi InteriorsMost packages from ABI require a signature upon delivery. This means you are required to be home in order to accept your parcel. If you are not home at the time of delivery, a card will be left with details for alternative collection from your local post office or courier collection location. If authority to leave is available for your order, you can elect via the courier to have your package left in a safe place. Please note, this option voids insurance and ABI is not liable for stolen or damaged goods.