Can I place an order if an item is backorder?Abi InteriorsYes you can! All items in your order that are in stock will be sent together. Any items on backorder will be sent as they are back in stock.
How can I tell if a product is out of stock or available on backorder?Abi InteriorsAll of our products have a stock count when you click into the purchase screen. If the item you are wanting is not in stock, there will be a notice advising that the product is on backorder. It will also display an estimated ‘back in stock’ date. For any out of stock items please contact our sales team on (07) 5520 2775 or email [email protected] for more information.
What do I need to buy when purchasing a shower set?Abi InteriorsNeed help choosing your shower components? No worries, checkout our Shower Set Checklist to find out what you need. You can also use our online chat function to be connected to one of our knowledgeable in-house staff members who can help guide you through your purchase.
What payment methods do you accept?Abi InteriorsWe accept Visa, MasterCard and Amex. We also offer payment through PayPal and AfterPay.
How do I place an order?Abi InteriorsYou can place an order by using the ‘shop’ and ‘add to cart’ options via our online store. To shop in-store, you can visit us at our Burleigh Heads showroom or at one of our reseller locations. Furthermore, our sales team is available to assist over the phone or via email.
Where can I purchase ABI products?Abi InteriorsOur range is available to shop both online at here and in-store. You can visit us in our Burleigh Heads showroom on the Gold Coast, where our friendly team will be ready to assist you with any product and design queries you may have. Alternatively, we have a number of resellers across Australia and New Zealand that showcase a range of our products. To find your closest location, please visit our resellers page here.
Am I able to cancel an order?Abi InteriorsOnce payment has been made, your order is final. If you wish to cancel your order please contact our sales team on (07) 5520 2775 or email [email protected] to discuss. Please note if the order has already been dispatched, you will be required to place a return through our return portal here.
Can I modify an order once it has been placed?Abi InteriorsUnfortunately, we are unable to modify an order once it has been placed. If you have forgotten to add an item to your order, you will be required to place a separate order.