Our recommended care guide can be found here.
Please check all items within 14 days of receiving your order. Please do not install and email through any concerns with photographic evidence to [email protected]
All items must be returned via the original place of purchase.
For orders placed online or in store in our Burleigh Heads Showroom, please visit our Returns Portal.
Shipping times
QLD : 1-3 business days
NSW : 1-3 business days
VIC : 3-4 business days
ACT : 3-4 business days
SA : 5-7 business days
TAS : 5-7 business days
WA : 7-10 business days
NT : 7-10 business days
Shipping times may differ for regional areas.
Reduced Shipping Costs for all items – Australia wide
Colour samples : $9.90
0kg – 2.5kg : Light goods – $14.90
2.5kg – 5kg : Light goods – $24.90
5kg – 10kg : Standard goods – $34.90
10kg – 20kg : Heavy goods – $44.90
20kg – 30kg : Heavy goods – $54.90
30kg – 40kg : Heavy goods – $69.90
40kg – 50kg + : Heavy goods – $89.90
50kg + : Heavy goods – $99.90
Free shipping on all orders over $1000
(Excludes Vanities, Baths & Mirrors)
Product weight averages
Tapware / Mixers : 1kg
Spouts / Droppers / Arms : 0.8kg
Kitchen / Laundry Sinks : 8kg
Shower Rails : 1.2kg
Shower Hoses, BP’s, Hand Shower : 0.8kg
Bottle Traps : 1.2kg
Pop-Up Wastes : 0.8kg
Basin Sinks : 8kg
Wall Hung Sinks : 30kg
