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Product FAQs


I need help ordering colour samples

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The best way to get colour samples as quickly as possible is to order them through the online shop. If they are out of stock, we can arrange for one of our staff members to contact you ASAP to either send you a sample product or advise you of a lead time for new samples to arrive.


If I order colour samples today, when will they arrive?

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Generally, allow up to 2 business days from the day you place an order online. Orders are sent by overnight express, and we require a business day to process them.


Can I redeem the cost of samples on my next order?

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If you purchase a curated sample pack or three or five individual ABI samples, you can redeem the cost of your sample purchase on your next order. T&Cs apply.


What is the cost of shipping for samples?

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Enjoy free standard shipping on all samples and sample packs. Standard shipping rates apply when samples are purchased alongside a product.


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