Our Range 
Made to LastOur People and Process
Every ABI product is shaped by the people, materials, and processes behind it, from the first decision to the final inspection.
Quality Is in the Making
For us, quality isn’t a final check. It’s part of the thinking from the very beginning.
It starts with our founders and carries through every hand involved in an ABI product, from the people shaping the first idea to those designing, crafting, testing and packing it.
There's such a facet of different people involved in the process of making a product, but each and every one has such passion and commitment to creating such a quality finished product...
— Sukai Farrell, CEO & Co-Founder
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From Concept to Completion
Where Quality Begins
Our industrial design team on the Gold Coast refines every line, proportion and finish, creating products designed to add value to the everyday for years to come.
Keep scrolling to walk the process
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01
Concept
Where concepts come to life.
We start with an idea, developing the form, proportion and purpose behind every product. From the outset, we design with the way it will be used, lived with and experienced in mind.
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Refinement
Where ideas take shape.
Across Australia, New Zealand, the UK and China, our teams collaborate globally, developing each product through design, prototyping and testing. Function, materials, finishes and longevity are explored alongside the original design intent.
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Production
Where design meets performance.
From final development through to manufacturing, testing and quality control, our teams work closely to bring each design to life. Our Zhongshan facility provides specialist capabilities in PVD, tumbling and quality control, while rigorous testing assesses performance before a product reaches your project.
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Audit and Compliance Detail
How we work with our manufacturing partners, and the standards every product is assessed against.
Our Local Team, From Materials to Final Inspection
Our presence on the ground means we’re actively involved in how our products are made, from materials and components through to finishing and final inspection.
Compliance Across the Markets We Sell In
Our products are assessed against the relevant compliance requirements and standards for the markets in which they are sold.
Quality, At Every Stage
If it doesn’t meet the standard, it doesn’t ship.
Quality control is carried out throughout every stage of production. Before shipment, every product undergoes a dual quality control process, with performance checked against defined requirements, followed by a manual inspection of appearance, finish, construction and overall consistency.
Tested Beyond the Everyday
We conduct our own testing in-house during new product development and when a project has specific requirements, helping us assess how a design performs before it enters production. Our facility is equipped to assess leakage, endurance, corrosion, abrasion and cartridge performance, alongside colour spectral analysis across every finish.
Tested For:
Leakage
Endurance
Corrosion
Abrasion
Cartridge performance
Our products are also assessed against the relevant compliance requirements and standards for the markets in which they are sold.
Colour, Fused to the Metal
Physical vapour deposition (PVD) bonds the finish to the metal at a molecular level, creating a durable surface with strong resistance to corrosion, abrasion and everyday wear.
At our Zhongshan facility, specialist PVD technology gives us greater control over colour, application and consistency, while using fewer harsh chemicals than traditional finishing methods.
Sustainability in Practice
As a business, we have a responsibility to consider the impact of what we design and make. Designing for longevity is one way we can reduce waste, extend product lifecycles and minimise unnecessary replacement. Our lifetime warranty, investment in solar energy and water-saving manufacturing technologies are part of that ongoing commitment.
It’s better for the environment, better for the customer. It’s a win.
— Sukai Farrell, Co-Founder
The Standard From the Start
Our commitment continues beyond production, with warranty coverage across applicable residential, non-residential, and outdoor products, supporting the longevity and performance of every piece.
Full terms, including coverage by product, material and finish, are set out in our warranty.
FAQs
How does ABI ensure quality across suppliers?
Every component is sourced from carefully vetted suppliers worldwide, selected through thorough testing and performance analysis before approval. Raw materials, including solid brass, stainless steel, solid surface, and acrylic, are checked for material composition before production begins.
Final assembly takes place in China, where ABI has an in-house team of 90+ staff based in Guangzhou, overseeing manufacturing and quality control, supported by advanced testing facilities and in-house laboratories.
What testing standards do ABI products meet?
All applicable products are WaterMark certified to AS/NZS 3718:2005 and carry Water Efficiency Labelling Scheme (WELS) ratings.
Beyond certification, every product undergoes a tailored nine-point quality control process covering human inspection, salt testing, pressure testing, abrasion testing, colour spectral analysis, weight-bearing testing, water-saving performance, longevity and material testing.
What is PVD and why is it used?
PVD (Physical Vapour Deposition), is the process behind most of ABI’s finishes. In a vacuum chamber, the coating material is vaporised and deposited onto the product, forming a thin, hard layer that bonds to the surface of the brass or stainless steel beneath.
We use PVD because it resists tarnishing, corrosion, and everyday wear far better than standard electroplated or powder-coated finishes, so colour holds up in high-use bathrooms and kitchens. It’s used across our brushed brass, brushed copper, brushed nickel, and brushed gunmetal finishes, the Antique Collection, and much of our matte black range.
Are ABI products lead-free?
Yes, our entire tapware range is lead-free, across solid brass and 304 and 316 grade stainless steel. We completed our transition ahead of the 1 May 2028 national deadline set by the National Construction Code, with our brass tapware now meeting the Plumbing Code of Australia’s lead content requirements. Lead-free tapware is already mandatory at the point of installation in Victoria.
How does ABI approach water efficiency?
Water efficiency is built into both certification and product testing. All applicable products are certified under the Water Efficiency Labelling Scheme (WELS), with 84% of our tapware rated 4-star or higher, ratings up to 6-star, and certain models operating as low as 4–5 L/min. Water-saving performance is also one of the nine checks in our product testing, and full water usage data is listed on individual product pages.
Where are ABI products designed and manufactured?
ABI products are designed and developed in-house by our R&D team, then manufactured and assembled in China, where we work with specialist manufacturing partners and have our own team based in Guangzhou.
China’s advanced manufacturing capabilities and established supply network give ABI greater flexibility throughout the design and production process, while our local team oversees production and quality control on the ground.
Explore Our Collections and Finishes
Step into an ABI showroom to explore our collections, experience our finishes in person and connect with our design team. From product selection to refining the finer details, our team is here to help bring your project together.
