Utility Room

InformationTip

Delay Notice

Stocktake closure 26th - 28th June. Expect delays to order dispatch and returns processing during this time.

Your Return Has Been Submitted.

We endeavour to process your return as soon as possible, though this can take up to 7 business days from when the items arrive at our warehouse. You will be notified via email once your return is finalised.

If you have any questions regarding your return, you can contact our team at [email protected].
Shop simpler with everything you need in one place at exceptional value.
Receive ongoing support from our teams every step of the way.
Enjoy fast, secure shipping and free standard delivery on orders over £500.

Return Address

ABI Interiors Pty Ltd,
27 City Link Drive,
Carrara, QLD, 4211

Mon-Fri

7:00am - 5:00pm

Sat

8:30am-3:00pm

Sun

Closed

Get Directions
Arrow-Right

Return Form

Start Return

Items

Error

InformationTip

Important Information

We’re sorry to hear that you are not satisfied with your order. Before you start your return, please read and understand our Returns for Change of Mind Policy.

Your return must arrive at our returns facility within 60 days to be eligible for a refund or store credit. Items returned between 60-90 days are eligible for a store credit only.

All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.

Please note: We do not accept returns for change of mind on:
Clearance or sale items.
Special order items.

Order Number :
  All Items

Alternate Email

If you'd like a copy of the return summary sent to a different address, enter it below.

The Order email will also receive a copy.

Continue
InformationTip

Delay Notice

Stocktake closure 26th - 28th June. Expect delays to order dispatch and returns processing during this time.

InformationTip

Important Information

Before you start your return, please read and understand our Returns for Change of Mind Policy here.

This returns portal is only applicable for orders placed directly from the Australian ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.

For orders placed from our New Zealand or United Kingdom stores, please arrange your return through the relevant country's website.

Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.

Error

InformationTip

Important Information

We’re sorry to hear that you are not satisfied with your order. Before you start your return, please read and understand our Returns for Change of Mind Policy.

Your return must arrive at our returns facility within 60 days to be eligible for a refund or store credit. Items returned between 60-90 days are eligible for a store credit only.

All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.

Please note: We do not accept returns for change of mind on:
Clearance or sale items.
Special order items.

Return

Returns Summary

You will receive an email directly from ABI Interiors containing your returns summary. Please print this and include it inside the package upon return.

Package Your Return

Please ensure that all products and their packaging are in original condition prior to returning.

Warehouse Drop-Off

You can return your items directly to our warehouse during business hours.

Please select how you will return your items

Disclaimer

 I understand that all items will undergo a quality check in ABI's warehouse before being processed.
 I understand that any items that have been installed or are not in their original condition may not be eligible for a refund, and a fee may apply.
 I understand that return postage is at my own cost.
returns-image-correct

Please ensure that all products and their packaging are returned in their original condition or as delivered.

returns-image-incorrect

Packaging or products that show signs of wear, damage, or alterations will not be accepted.

Continue

Summary

ORDER NAME


EMAIL


ORDER NUMBER


RETURN NOTES


HOW WOULD YOU LIKE TO RETURN YOUR ITEMS


ITEMS TO RETURN

Total return weight: --

InformationTip

Delay Notice

Stocktake closure 26th - 28th June. Expect delays to order dispatch and returns processing during this time.

InformationTip

Return Summary

Please check that the return summary is correct prior to submitting.

Loading...
Chat Offline
chat close

Our live chat is currently offline.

Please fill out the form below and we'll get back to you shortly.

FIRST NAME *
LAST NAME *
EMAIL *

Please provide all the required information

Continue
Arrow Right

So that we can best assist you, please select what your enquiry is regarding?

MESSAGE *

Please provide all the required information

Send Message
Arrow Right
chat confirm

Thank You for Your Enquiry

Our team will be in contact with you.

Close Chat
Arrow Right
Chat Survey

How would you rate your chat experience?

satisfied

Very Satisfied

unsatisfied

Unsatisfied

Would you like to provide additional feedback

FEEDBACK
Alert

Thank you for your feedback

Close
Arrow Right