We offer a 30-day money back guarantee and up to 25 years limited warranty!
We offer a 25-year limited warranty
|Shower Mixers & Assembly Taps||25||5||10|
|Kitchen & Laundry Mixers **(Excludes Mai Kitchen Mixer)||25||5||10|
|Shower Rails/Hoses/Handheld BPs||5||2||N/A|
|Hand Shower Clips||5||2||N/A|
|Stainless Basin Sinks||10||5||N/A|
|Floor Mounted Bath Spouts (located in bath filler category, but different warranty - Oscar & Milani)||10||5||10|
|Stainless Steel Accessories||10||5||N/A|
|Bottle Traps/Pop-Up Wastes||5||5||N/A|
How to make a claim
For all warranty enquiries, please fill out our form below and lodge your concern. Please note all fields must be completed and photographic evidence supplied in order to lodge your claim. Once submitted our After Sales team will be in touch with a resolution.
For all urgent enquiries please get in touch on 07 5520 2775 after completing the form.
Our warranty terms and conditions can all be found below the form.
Terms & Conditions
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To the fullest extent permitted by law, ABI excludes all liability for damage or injury to any person, damage to any property and any indirect consequential or other loss or damage.
To see all details on warranty conditions and exclusions please see below.