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Shower mixers & assembly taps 25 5 10
Basin mixers 25 5 10
Wall mixers 25 5 10
Kitchen & laundry mixers
**(Excludes Mai Kitchen Mixer – 5 years)
25 5 10
Shower heads 10 5 N/A
Hand showers 10 5 N/A
Shower rails/hoses/hand held BP’s 5 2 N/A
Shower arms/droppers/BP 25 5 N/A
Hand shower clips 5 2 N/A
Shower hardware 10 5 N/A
Kitchen sinks 25 5 N/A
Basin sinks 5 5 N/A
Stainless basin sinks 10 5 N/A
Solid Suface 5 5 N/A
Acrylic 5 5 N/A
Bath spouts 25 5 N/A
Floor mounted bath spouts
(located in bath filler category,
but different warranty)(oscar & milani)
10 5 10
Kitchen accessories 10 5 N/A
Bathroom accessories 10 5 N/A
Stainless steel accessories 10 5 N/A
Bottle traps/pop up wastes 5 5 N/A
Cabinetry pulls 10 5 N/A
Door handles 5 2 N/A
Stand-offs / Spigots 10 2 N/A
Toilet Buttons 5 2 N/A
Vanities / Mirror Cabinets 10 5 N/A
Mosaics 5 5 N/A


To launch a warranty claim, please email the following to [email protected]

1. Your name and Order number
2. Description of the issue
3. Include photographic and/or video evidence showing the issue

Once received our Warranties team will contact you regarding repairing, replacing or refunding you for the issue.

Please note* Our goods are compliant under Australian Consumer Law. You are entitled to a replacement or refund for any major failure and/or for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


This warranty will apply only under all of the following conditions:

– The item has been installed by a licensed plumber.
– The item has been installed for and subject to domestic residential use only.
– For the purposes of this warranty ‘Commercial Use’ means anything other than Domestic Use, including use in commercial applications. Including but not limited to schools, restaurants, sporting facilities, hotels, salons and day-spas.
– For commercial applications we offer a 12 month structural warranty, this does not apply to the product finish or cartridge.
– Failure is due to a fault in the manufacture of the product.
– Proof of purchase (including the date of purchase) is provided.
– The warranty does not cover products purchased as an ex-display without being fully checked and tested for sale by the manufacturer.
– This warranty does not include faults caused by: unsuitable or improper use.
– Incorrect installation or installation not in accordance with the instructions provided.
– Installation or part installation by the purchaser or any person other than a LICENSED PLUMBER.
– Normal wear and tear.
– Inadequate or complete lack of maintenance.
– Chemical, electrochemical or electrical influences.
– Harsh detergents or abrasive cleaners used on product finishes.


To the fullest extent permitted by law, ABI excludes all liability for damage or injury to any person, damage to any property, and any indirect consequential or other loss or damage.

To see all details on warranty conditions and exclusions please see below.

Backorder!

We noticed you have some backorders in your cart, please note these items will only be shipped when they are back in stock. Backorder items have their ETA’s listed below them for your reference.